Shipping 

Always shipped with track & trace 

Cat's Cauldron  ships to the Netherlands, Belgium, and Germany using PostNL, DHL, and DPD. 

We always ship with track & trace. Track & trace allows you to monitor the status of your shipment, providing extra peace of mind.

Delivery time 

We supply all items directly from our own stock. 
We aim to hand your order over to the carrier by the next business day at the latest. In practice, we almost always succeed in doing so. 

Shipping times for new orders may be longer during periods when we are participating in events.

We will send you a confirmation as soon as your order has been shipped. Delivery usually takes between 1 and 5 business days. 
You can track the status of your shipment yourself using the track & trace information.

Packaging 

Our top priority is ensuring your order arrives safely. Many of our items are fragile, and packages can take a beating during transit. We always ensure our packaging is sturdy and reliable.

We also place great importance on sustainability. We partner with a dental practice in Utrecht, reusing their surplus packaging materials for the parcels we ship. You might therefore receive a box bearing another company's branding. We do this to prevent perfectly good packaging from ending up in the trash unnecessarily and to save on costs.

Furthermore, we use sustainable and highly recyclable materials whenever possible. We avoid plastic bubble mailers, opting instead for cardboard boxes with paper or cardboard for padding. Please see our Sustainability page for more details.

Recycling and PPWR 

We comply with EU regulations under the PPWR (Packaging and Packaging Waste Regulation) and participate in registered waste management systems in the countries to which we ship.

For Germany, we are registered with Der Grüne Punkt.

Our registration for Belgium is currently pending.

We recycle our packaging materials as much as possible and ask you to do the same!
Please save reusable materials for when you need to ship something yourself. If you cannot reuse them, please ensure proper waste sorting so they can be recycled during waste processing.

Letterbox parcel or standard parcel 

Depending on the size of the items, we ship your order either as a letterbox parcel or a standard parcel. A letterbox parcel is often more cost-effective, so it is our preferred option. The shipping method is automatically determined when you add items to your shopping cart. 

Shipping costs The Netherlands 

Letterbox parcel: € 4,95
Standard parcel: € 7,45
Free shipping on orders over € 75,- 

International shipping costs 

Outside the Netherlands, we only ship to Belgium and Germany.

Due to the PPWR and other international restrictions, we unfortunately cannot ship to other countries.